Description
x
Fabric: Our signature 100% Razed Fleece + Jersey Mix has extra-long staple fibers and ring-spun threads, resulting in a softer, more durable fabric.
Composition: Fleece /Jersey
GSM: 320
Country of production: Pakistan
Wash care: Machine wash Cold with similar colors. Only non-chlorine bleach if needed. Dry in a dryer (recommended) & Iron If needed!
Sizing: Garment measurement in inches.
Estimated order processing time: 48 hours.
Estimated delivery time: 4-7 working days.
Sleeve length: Full Sleeves
Neckline: Round Scooped
Hoodie Fit: full-sleeve hoodie, concealed pockets, no draw-strings.
Print type: Screen Printed.
Print type: Screen Printed.
Please Note: Colors may slightly vary depending on your screen brightness. Actual product specifications may vary +/-20% Trouble figuring out your size? feel free to drop us a message on our socials :)
Return & Exchange
xExchange and Return Policy
Exchange Policy
At Cold.Culture, we offer an easy exchange process for all items* purchased. Please follow the steps below to initiate an exchange within 5 days of purchase:
- Contact our support team via WhatsApp or Instagram (@Cold.Culture) to request an exchange.
- Ship the item(s) back to us using your preferred courier service. The product must be in its original condition to qualify for an exchange.
- Once your package is received at our address, we will process your exchange request promptly.
Note: A delivery fee for exchanged products will be collected as Cash on Delivery (COD) during the delivery of the exchanged item(s).
Return Policy
All products purchased from Cold.Culture are eligible for exchange (not refunds) within 5 days of purchase, provided the following conditions are met:
- The item(s) is/are faulty, damaged, or defective upon delivery.
- The item(s) do not match the original product specifications or differ from the purchased product.
To Raise a Dispute:
- Notify us within 3 days of delivery by contacting us via email at support@[insert email here] or on Instagram (@Cold.Culture).
Important Notes
Certain scenarios make it difficult for us to process returns and exchanges, including but not limited to:
- Exchange requests made outside the specified time frame.
- Products damaged due to use.
- Products that have been tampered with.
- Size issues caused by customers.
Refund Policy
Please note that Cold.Culture does not offer refunds or money-back guarantees on purchased items.
For any further assistance, feel free to reach out to our customer support team. We're here to help!
*Exclusions may apply for certain products based on availability or other terms.
Shipping Info
xDelivery and Shipping Policy
What is the Delivery Timing?
At Cold.Culture, we aim to deliver your order within 4-7 business days from the date of purchase. However, there may be some instances where delivery might be delayed due to unforeseen circumstances, such as:
- Public holidays
- Stock depletion
- Bad weather conditions
- Logistical load on our courier services
In such cases, we will make every effort to ensure your package is delivered as soon as possible. If you have an urgent order that needs to be delivered quickly, please contact us on our WhatsApp number for swift assistance.
Note: The shipping time frames mentioned on our website are indicative only and may vary depending on your location or other factors beyond our control. We appreciate your patience and understanding in such situations.
What Are the Delivery Charges?
A flat fee of 300 PKR is charged for all orders.
Failed Delivery Attempts
Our delivery agents will make two attempts to deliver your parcel:
- Please ensure that the address, city, and area are mentioned clearly while placing your order.
- On the second failed attempt, the item will be returned to us.
For any questions or concerns regarding delivery, feel free to contact us through our social media platforms or via email at support@coldculture.com.
Thank you for choosing Cold.Culture as your shopping destination!
Size chart
- Choosing a selection results in a full page refresh.